3 ideas are worth a look.
For auto repair shops, selling to independent auto repair shop owners and service writers. We explored 6 ideas and searched for each one. 3 already exist.
Already exists, so we dropped them
- Comeback Callback TrackerShop management and CRM tools already track declined services and follow up on them automatically. vida.io
- Core and Warranty ChaserWickedFile already handles the vendor side of warranty work, including parts credits, warranty returns, and uncredited cores. wickedfile.com
- Inspection Fail Follow UpDigital vehicle inspection software already turns inspection findings into tracked repair work and recovers declined jobs. torque360.co
Tech Pay Splitter
Calculates flat rate tech pay on comeback jobs, split jobs, and comebacks without the owner doing it in a spreadsheet.
- Who pays
- Shop owner who pays flat rate technicians
- The problem
- The owner spends hours every pay period working out who gets paid what when two techs worked the same job or a comeback came back. Techs argue about whose comeback it is and the owner has no clean record to settle it.
- The gap
- Existing shop software like Garage Auto tracks jobs and P&L but does not split flat rate pay between techs on shared jobs or handle comeback pay rules. The pay calculation is left to the owner in a spreadsheet.
- Already out there
- Garage Auto garageauto.app
Discusses flat rate pay and comebacks but is shop management software, not a pay splitter for techs.
- WickedFile wickedfile.com
Blog about flat rate pay plans, no product that calculates splits.
- Garage Auto garageauto.app
- People asking for it
- Flat rate technicians consensus reddit.com
Techs discuss pay and working conditions, showing pay disputes are common.
- Flat rate guys flagged hours reddit.com
Tech complains about only getting 25 hours flagged in a pay period, showing pay calculation pain.
- Flat rate technicians consensus reddit.com
- The big assumption
- Shop owners will pay for a tool that only does pay splitting when they already have a spreadsheet that works well enough.
- Test it this week
- Ask 10 shop owners who pay flat rate techs to show you their current pay calculation process and ask what they would pay to automate it.
Shop Supply Split Ledger
Splits and tracks shared supply and sublet costs between shops that borrow parts, lifts, or a machinist from each other.
- Who pays
- Shop owner who trades work with nearby shops
- The problem
- When a nearby shop borrows a part or sends a car over for a sublet job, the owner has to remember who owes what. At the end of the month there is no clean record and money gets lost or relationships get strained.
- The gap
- Existing parts tracking software like CostBeacon and Shop-Ware track parts within one shop. None handle cost splitting between separate shops that borrow from each other.
- Already out there
- CostBeacon costbeacon.com
Tracks supplier price changes for one shop, not shared costs between shops.
- Shop-Ware shop-ware.com
Tracks advance auto parts within one shop, not between shops.
- CostBeacon costbeacon.com
- People asking for it
- Parts inventory checklist paperform.co
Shows shops struggle with parts tracking and still use pen and paper or spreadsheets.
- Parts inventory checklist paperform.co
- The big assumption
- Shops that borrow from each other will trust a shared ledger enough to put money through it.
- Test it this week
- Ask 10 shop owners who borrow from other shops how they currently settle up and if they would use a shared log.
Loaner Car Handoff Log
Tracks which customer has the shop loaner or rental, fuel level, damage, and return time by text.
- Who pays
- Shop owner with one or two loaner cars
- The problem
- The owner lends out a car and then has to chase the customer for the return time and fuel level. Damage disputes happen because there is no photo record at handoff and return.
- The gap
- Connexion Mobility and other loaner software serve dealerships with large fleets and are priced for them. Independent shops with one or two loaner cars have no simple tool that works by text and photo.
- Already out there
- Connexion Mobility connexionmobility.com
Loaner management for dealers, likely too heavy and expensive for a small independent shop.
- Cox Automotive coxautoinc.com
Telematics for large loaner fleets, not for a shop with one or two cars.
- Connexion Mobility connexionmobility.com
- People asking for it
- Loaner car damage reddit.com
Customer takes photos of all corners and dash because damage disputes happen.
- Car dealership wants damages reddit.com
Customer disputes damage they did not do, showing the need for a handoff record.
- Loaner car damage reddit.com
- The big assumption
- Independent shop owners with one or two loaner cars will pay for a tracking tool when a paper log and text messages work okay.
- Test it this week
- Ask 10 independent shop owners with loaner cars how they track handoffs and if they have ever had a damage dispute.